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Knowledge base
WebViewer
Getting started with WebViewer
1
What is WebViewer?
Support Portal
Attachments
1
How To Delete Attachments From A Ticket
Qoppa
Roboguide
0
General
FAQ
5
Installing ActivePDF Products on a Windows 2012 R2 Server
The Default Port Number for COM is now 62625
PDF Versions, PDF/A, and Encryption
Why can't I find the error code in the Knowledge Base?
Hey! Where's my old Support Ticket?
Getting Started
0
Windows
0
Meridian
Meridian Release Notes
4
Network Print to PDF
Meridian Release Notes 2010 R5.4
Meridian Release Notes 2010 R4.0
Meridian Release Notes 2010 R2
Meridian FAQ
3
Ordinal 9965 Error
Locations of Meridian Log Files
Meridian - Windows cannot connect to the printer. Access is denied
ActivePDF OCR
ActivePDF OCR Release Notes
7
Convert image PDF into searchable text PDF
ActivePDF OCR Release Notes 4.3.0
DocSight OCR Release Notes 4.2.0
DocSight OCR Release Notes 4.1.0
DocSight OCR Release Notes 3.1.0
View all 7
OCR FAQ
1
Languages Recognized by ActivePDF OCR
Server
Server Release Notes
12
Print to PDF SDK
Server Release Notes 8.1.2
Server Release Notes 8.1.1
Server Release Notes 8.1.0
Server Release Notes 2013 R4.1
View all 12
Server Installation
6
The Default Port Number for COM is now 62625
Server and Remote Access Services Environments
Server Output Directory Location
After Installing Server, the Test Utility Gives Error -203
After Reinstalling Server, the Test Utility Gives Error -2
View all 6
Server Troubleshooting
3
Server Test Utility returns Error -2, -5 or -503
Server Test Utility Fails with "PStoPDF failed" and Return Code -10147
Server Creates as Many Printers as It Needs
Server Conversion
2
Converting PostScript to PDF Using Server
Enabling Non-Standard Page Sizes for PostScript Conversions
Toolkit
Toolkit Release Notes
35
PDF Library SDK
The Ultimate PDF Library SDK
Toolkit Release Notes 11.4.3
Toolkit Release Notes 11.4.1
Toolkit Release Notes 11.3.0
View all 35
Toolkit FAQ
14
GarbageCollection
Toolkit sample code
Azure App Services and Toolkit
How to determine if a PDF is password protected with OpenInputFile method
Form Field Tags lost
View all 14
Toolkit Installation
9
'Core library not loaded Parameter name: Toolkit'
How to create WebApp with TK 10.x and TKU
Could not find a part of the path
Server.CreateObject Access Error
Is Toolkit 100% .NET-managed native code?
View all 9
Output
14
How to create and use EUDC fonts
Toolkit XMP Metadata Support
Pasting an image onto the PDF
Tips for Bookmark Links to Landscape Pages
Filling forms with HTML data
View all 14
Announcements & FAQ
Resources
6
Products Download page
Product Documentation
Legacy Product Documentation
Example code site
Error Log File Location
View all 6
Announcements
2
Welcome to the new ActivePDF Support Portal
PDFTron Acquires ActivePDF
Notifications
2
Apache Log4J compromise (CVE-2021-44228)
Vulnerability Report ZDI-16-354, CVE-2018-7264
Legacy Docs
ActivePDF Legacy Documentation
7
DocConverter Legacy Documentation
OCR Legacy documentation
Reader Plus Legacy Documentation
Server Legacy Documentation
Toolkit Legacy Documentation
View all 7
Customer Service
Licensing
16
Existing Customer licensing entitlements
Building a Licensed Installer
How do I move my License?
Adding Extension Key
Managing ActivePDF Licenses
View all 16
Customer Service FAQ
6
ActivePDF Policies
Watermark appears on output
How to I tell if the license types are Developer/Annual/Perpetual?
How to Create an Account in ActivePDF
Error -998
View all 6
Customer Service Installation
6
Installing ActivePDF with Virus scan software
Installing Toolkit Royalty Free licensing
Installing ActivePDF Products
Installing and Activating Products on Systems without Internet Access
Converting an Evaluation License to a Production License
View all 6
CS Troubleshooting
4
Cookies must be enabled in your browser to sign in.
Browser Privacy Add-on Applications Must be White-listed
Remove Duplicate Entries inside License Manager
Why can't I find the error code in the Knowledge Base?
WebGrabber
WebGrabber Release Notes
18
WebGrabber Release Notes 8.3.0
WebGrabber Release Notes 8.2.0
WebGrabber Release Notes 8.1.3
WebGrabber Release Notes 8.1.2
WebGrabber Release Notes 8.1.1
View all 18
WebGrabber Installation
5
Set up WG for Internet Explorer conversion
failed to to query user token
System Restart After Installing Custom Fonts
What is WebGrabberTerminal.exe
WebGrabber remote installers
WebGrabber Troubleshooting
13
VMWare Tools 11.2.5
Could not load file or assembly 'ChilkatDotNet46'
WebGrabber is not affected by Ghostscript VU#332928.
Error code -12 Patch for WebGrabber IE users
Turn on Verbose Logging for WebGrabber
View all 13
WebGrabber Conversion
13
HTML file is on a NAS folder using a UNC path
TextWidthMetrics and WriteTextFormat Properties
Support for Flash Fusion Charts
HeaderHTML and FooterHTML Properties Ignored
CSS is ignored on conversion
View all 13
DocConverter
DocConverter Release Notes
27
Automate conversion to and from PDF
DocConverter Release Notes 11.2.1
DocConverter Release Notes 11.1.0
DocConverter Release Notes 10.5.0
DocConverter Release Notes 10.4.1
View all 27
DocConverter Installation
9
Libre Office Installer Download Error
Required Permission For DocConverter
Changing User Credentials for DocConverter
To Move Watch Folders to Another Server
Set up HotFolders using UNC Paths on a Remote Server
View all 9
DocConverter Troubleshooting
13
Resolution for common DocConverter Errors
Increasing the Timeout for DocConverter
DCOM Settings for Microsoft Office
DCOM Settings for LibreOffice
Turn on Verbose Logging for DocConverter
View all 13
DocConverter Conversion
29
Post a DocConverter Request Using Postman
How to use CURL with DocConverter in a Windows Environment
File Type Formats Supported by DocConverter
Image Formats Supported by DocConverter
Using Export for Converting Microsoft Files that include OpenType CFF fonts
View all 29
Tips, Tricks, and... a bit about PDF
All about PDF
6
Electronic Signature Versus Digital Signature
How to scale content for A4 or 8.5 x11 paper sizes in Office
How to determine the PDF Page Size
What are PDF Units and Coordinates?
What are PDF Page Boxes
View all 6
PDF Facts
5
About PDF File Sizes
What is the Internal Date Format for PDF
A word about XFA forms from LiveCycle
Delivering a PDF to a Browser
Attach email Digital Signature to a PDF
Best Practices
4
How to run Process Monitor for Debugging
XMP PDF Metadata
Advanced Error Handling in ActivePDF
Product Performance
Xodo Windows
User Guide
45
Share Xodo Pro from Windows app to Xodo Web
Xodo Pro Redact Text
Xodo Pro for Windows
Free Xodo functions are still free
Creating an annotation
View all 45
Beta User
0
Announcements & Release Notes
Release Notes
10
Xodo Android 9.1.0 Release Notes
Xodo Android 9.0.0 Release Notes
Xodo iOS 8.0.0 Release Notes
Xodo Android 8.10.0 Release Notes
Xodo iOS 7.5.0 Release Notes
View all 10
iText Knowledge Base
iText DITO
8
iText DITO
How-to Guides
Can I design forms with custom fonts and formatting using iText DITO?
Download iText DITO Editor
How to Set Borders for Tables, Pictures and Text?
View all 8
iText 5
0
iText
4
Release iText Core 8.0.0
Breaking changes for iText Core 8.0.0
Forms module changes
Bouncy Castle changes
Xodo Android
Android Features/Guides
123
Getting started: Xodo basics
Introducing Xodo Pro
Files opened from external SD card are read-only
Accessing files on an SD card
Accessing Google Drive files with Xodo
View all 123
Xodo Support Center
How-tos/Guides
5
Xodo in other languages
Supporting Xodo
How to reset Xodo Connect password
Highlighting/text selection doesn't work on some documents
Delete Xodo Account and Associated Data
Subscription Issues/Management
2
How to cancel a Xodo subscription
Xodo Pricing
Features
6
Chain Action: How to Use Multiple Tools in One Workflow
SmartPen: Pen + Highlighter all in one
Favourite Toolbar: Create Your Own Customized Toolbar
Bulk Conversion: Convert Multiple Files at Once
Redaction: Hide All Your Sensitive Content
View all 6
Xodo iOS
iOS Features and Guides
7
Xodo Pro for iOS
Jumping to a page
Changing view modes
Converting a Microsoft Office document on Dropbox to PDF
Changing the color of an annotation
View all 7
Help Desk Software
by Freshdesk