Internal use only - Not for the public


https://licensing.activepdf.com/Administration/default.aspx


This is ActivePDF internal license mechanism



For activations, copy and paste the serial number and select “search”



The activity box below should show a green flag – double click to view activation details. Evaluation, Developer Program (site/user), OEM, VLA, Distribution and Special Unlimited SaaS do not require authentication therefore are non-activating.


Please note the License Administration search button will not clear any previous serial number until you double click on the green flag.



 See any activation details once you click on the green flag.


When processing a normal request there should be activations available. If not then you won’t be able to generate additional activation (unlock codes).



At this point select the appropriate button such as “Activate a License”



This is where you type (all capital letters) or copy and paste the Application code and click button marked “Get unlock code”



 


Now you see the Unlock Code which is the activation code the customer needs to complete their manual activation request. Maneuver your mouse over the unlock code line of text and proceed to copy and paste… 


Unlock Code TUJIC-KXFSW-EMOZG


In the case of email activation request, the easiest way is to “paste special” to remove the formatting. Select unformatted text from the drop-down “paste special” options.


The phone activations you can simply read the alpha characters to the customer over the phone. Be sure to pronounce clearly so they don’t mistake “V” for “B” and the letters are given plainly. You can use phonetics like “V” for Victor and “B” for Baker – that usually works best.


Now you’ve completed your manual activation!!!


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Deactivations work much the same way except in reverse.


 Select the Deactivate a license button


 Enter the unlock code/deactivation code



 Now you’ve generated the deactivation key = deactivation code which is the code the customer needs to complete their manual deactivation request. Maneuver your mouse over the deactivation code line of text and proceed to copy and paste…


 Deactivation Code FUUIC-BXQUK-EZWMB


In the case of email deactivation request, the easiest way is to “paste special” to remove the formatting. Select unformatted text from the drop-down “paste special” options.


 The phone deactivations you can simply read the alpha characters to the customer over the phone. Be sure to pronounce clearly so they don’t mistake “V” for “B” and the letters are given plainly. You can use phonetics like “V” for Victor and “B” for Baker – that usually works best.


Now you’ve completed your manual deactivation!!!